Loosegate Homes is based in South Lincolnshire. Our registered address is Seas End Road, Moulton Seas End, Spalding, PE12 6LD.

We build new residential homes with a focus on strong design, skilled workmanship, efficient layouts and contemporary finishes. Our homes are planned for everyday living, with practical spaces, considered materials and a clear attention to detail.

Yes. Loosegate Homes is based in South Lincolnshire and develops homes in the local area, including the Brunswick Fields development in Long Sutton.

Brunswick Fields is an exclusive residential development in Long Sutton, South Lincolnshire. It has been designed to offer modern homes in a well-established community, close to the edge of the historic market town.

Seagate Road, Long Sutton, Spalding, PE12 9AD 

Brunswick Fields is located in Long Sutton, a market town in South Lincolnshire. The development offers a semi-rural setting while still being close to local facilities and community life.

Loosegate Homes works alongside appointed estate agents to support buyers during the sales process. The estate agent will usually help with viewings, availability, reservations and key purchase information.

The Loosegate Homes team can help with questions during the purchase process, from initial enquiry through to completion and handover. We aim to keep buyers informed, especially around build progress and the next steps.

Customisation options may be available depending on the plot, build stage and development programme. Please ask as early as possible, as choices may become limited once construction has progressed.

Yes. Buying a home is a major commitment, so you should always seek independent legal and financial advice before proceeding.

The reservation fee is £1,000.

A plot can be reserved for up to 12 weeks, unless different terms are agreed in writing.

If the reservation is cancelled by either the buyer or the developer, £750 of the reservation fee will be returned.

No. A reservation holds the plot for an agreed period, but the purchase only becomes legally binding when contracts are exchanged through the formal legal process.

The retained amount may help cover administration, time off market and related costs. Buyers should always check the full reservation terms before paying the fee.

Before handover, checks are carried out and you will be guided through your new home. This helps you understand important features, control points, heating, electrics, water, gas and aftercare arrangements.

You should pay close attention to fixtures, fittings, finishes, glass, sanitaryware, kitchen units, worktops, doors, windows and any visible marks or damage. Some cosmetic items need to be recorded at handover for liability to be accepted.

After legal completion, D Brown Builders becomes your main point of contact for customer care matters.

The 10-Day Homeowners Report Form is used to report any problems noticed shortly after moving into your new home. It should be completed and sent to Customer Care no later than 14 days after legal completion.

No. Only the defects listed on the submitted 10-day form will be actioned as part of that first report. Any later non-emergency items should be included on the Homeowners Report Form between 11 and 12 months after legal completion.

Loosegate Homes or D Brown Builders Customer Care will contact you around 11 months after legal completion so you can submit your Homeowners Report Form. This is used to report covered items that have arisen since the 10-day list.

Where work is accepted as covered, the aim is to complete necessary work within four weeks of notification. This depends on access, materials, contractors and the nature of the issue.

Your new home includes a two-year fixtures and fittings warranty and NHBC Buildmark cover, which provides 10 years of new home warranty and insurance cover.

During the first two years, covered fixtures, fittings and defects should be reported to D Brown Builders Customer Care. If the issue is covered by the warranty, arrangements will be made to put it right.

After 24 months from legal completion, responsibility passes to the warranty provider and the homeowner. NHBC Buildmark may provide cover for certain structural matters during the remaining period, subject to its terms.

Some minor cracking is normal in a new build home as it dries out and settles. Cracks below 3mm are usually considered part of normal shrinkage. Larger cracks may be reviewed if reported at the correct stage.

Excessive nail or screw pops may be reviewed by Customer Care, but normal drying out and movement can be expected in a new home.

If you decorate a wall before a reported issue is reviewed or repaired, Loosegate Homes may not be able to touch up or rectify that area with matching paint. It is sensible to wait before decorating heavily during the first drying-out period.

Urgent matters may include leaks, gas leaks, serious plumbing issues or loss of power affecting your home only.

Report the issue immediately to Customer Care during office hours. If it is out of hours, use the emergency contact number provided in your handover pack. You should also take reasonable steps to limit damage, such as turning off water where safe to do so.

Turn off the gas supply if safe to do so, leave the property if necessary, and contact your gas supplier or the National Gas Emergency Service. You should also inform Customer Care.

Check your fuse box first. If the loss of power is caused by a supply issue, contact your utility provider. If it appears to be an installation fault affecting your home, contact Customer Care.

Blockages caused by the homeowner are not covered. To help prevent problems, do not flush wipes, nappies, sanitary products, condoms or anything not clearly marked as flushable.

During construction, a new home absorbs moisture through materials such as plaster, concrete and timber. During the first few months, the home gradually dries out. Small cracks, condensation and minor movement can be normal during this period.

Keep the heating at a steady, consistent temperature. Avoid heating the home too quickly during the first few weeks, as sudden temperature changes can encourage cracking.

Ventilation is important. Keep windows, trickle vents and internal doors open when suitable. Use extractor fans in bathrooms, kitchens, cloakrooms and en-suites, and allow them to run as intended.

You can repaint, but breathable paint is recommended during the early drying-out period. If you repaint, Loosegate Homes may not be able to touch up that area later because the paint will differ from the original finish.

The radiator without a thermostatic radiator valve is usually in the room where the thermostat is fitted. This helps the heating system read and control the home’s temperature properly.

In dry weather, new turf should be watered at least twice weekly. In hot, dry weather, daily watering may be needed. New turf has shallow roots at first and can dry out quickly.

You should avoid walking on new turf until the soil underneath has settled and become firm. This often takes around a month, but it depends on the weather and ground conditions.

New trees need plenty of water during their first season. In dry weather, a thorough soaking at least twice a week is recommended. Larger trees may need watering during their second year too.

If turf, trees, plants or shrubs fail because they have not been watered or cared for properly, this is outside the control of Loosegate Homes and is not covered.

Take care during the first few months. Avoid point loading from ladders or heavy objects, and use a wide board where needed to spread weight. In hot weather, tarmac can soften, so avoid turning a stationary vehicle’s steering wheel on the surface.

Floor plans and dimensions are provided as a guide. They may change during the build process and should not be treated as exact unless confirmed in formal legal documents.

Images and computer-generated visuals are indicative only. They may show optional upgrades, landscaping, furniture or finishes that are not included as standard.